SUPPORT


BUDOGIRLS.COM FAQ (Frequently Asked Questions)
If you have any more questions, e-mail us here


MEMBERSHIP
Q: What kind of membership do you offer?

A: We offer 30 and 90 days membership. It gives you access to our member section for 30 or 90 days, which is filled up with fine pictures and videos from girls in the Budo World.

The 30 days membership costs 29.95 US Dollars for 30 days,
recurring at 29.95 USD.

The 90 days membership costs 69.95 US Dollars for 90 days,
recurring at 69.95 USD.

Q: Do you also offer a Trial-Membership? (e.g. 3 days)
A: No
Q: Does my membership automatically renew?
A: Yes, our 30 and 90 days memberships are recurring. After 30 and 90 days, it will automatically renew until you cancel it. 
Q: May I share my login with someone?

A: No No No, not at all!

We have absolutely ZERO TOLERANCE in this matter. Our membersection is hooked up with a sophisticated monitoring
software, so don't even think about it. The Budogirls-Team will also monitor activities in the membersection.

Sharing logins to friends, password-sites etc. will result in having your account terminated immediately with no refund.

In addition, we will inform credit-card companies about any fraudulent behaviour.
(which can cause you problems also to join other sites)

As a last consequence, you will never be able to join Budogirls again!

Q: What's about chargebacks?
A: Before making any chargeback, please contact us for possibility of refund. Unlawful chargebacks will be fought in court.
Q: Can I have videoclips and photos from the member section sent to me by regular mail on a DVD or CD-ROM?
A: Please go to our store, where we will put all goods and services that are availible for sale. www.budogirls-store.com.
Q: Can I share material of budogirls.com with other people, publish or modify?
A: All content on the site is copyrighted. Your membership gives you the right to access the material for your personal use,
nothing else. If you want to use it
somewhere else, the budogirls team must give its approval.

Please email support@budogirls.com for approval. All complaints regarding copyright issues will be investigated promptly.
Our material (pictures + videos) contain signatures which must NOT b
e modified or removed in any way!

We will take legal steps, if we find modified Budogirls content on other sites!
Q: I forgot my password!
A: No problem - the Budogirls Support Center will help.
Q: Where can I cancel my membership?
A: Simply visit the Budogirls Support Center
Q: Are there any limitations for me as a member?
A: Yes! It is all stated in our terms of service.
Q: How fast is response on support issues?
A: We always have high priorities on support issues. Sometimes mails get sucked into spam-filter or disappear for other reasons.
If you haven't heard from us within 72 hours since you emailed us you should e-mail again.
In most cases we will get back to you within 24h hours.
Q: Why does Budogirls offer a membersection now instead of its former pay-per-product style?

A: Budogirls has always been a site for those who enjoy females in all kind of fighting situations.
The site has always been filled up with photos and videos from tournaments, custom sessions and modelling shots.
Nothing of this has changed, but with a membership site YOUR support is more reliable. You support the whole concept,
not just certain topics. In this way the team does not have to focus on a certain product to a certain public like before.

Now we can focus on delivering the best material available in the budogirls field.  We strongly believe that the total support will be greater now than earlier, and that we will be able to produce much more material in all fields than before. Therefore is this a win-win situation for all people who have the true passion for the concept of our site.

PAYMENT
Q: What payments for membersection are you offering?

A:We offer the following:

Instant access:

- Credit-Cards (all major cards accepted)

- Banktransfer (Most western countries)

- Local payment methods such as ACH check,Giropay, ideal, carte blue, solo et c.

Delayed access:

- Cash Money (registered letter only)

- PAYPAL

- International bank transfer

- E-gold

- Money orders (please put in your money via Western Union or Moneygram)

CLICK HERE TO COME TO OUR JOINING SECTION!


Q: I want to send cash money in order to join - what do I have to be aware of?
A:You can of course send cash, but then you have to pay for minimum three months. This means 60 Euro ~ 85 US$.

Please go to our join section and fill in your information there. Remember to send a registered letter and state your email address in it. Budogirls does not take any responsibility for failures of the postal system.
Q: What company name will show up on my credit card or bank-account statement?
A: CCbill or Eurobill.
SECURITY
Q: Is it safe to join budogirls.com?
A: Yes!
We use reliable and experienced companies as payment-processors. We will always be keen to work with professional players
when it comes to process payments. In other words, feel comfortable when you join BUDOGIRLS. It is easy, safe and free of hassle!
Q: Does BUDOGIRLS share information of its members with anyone?
A: Please look in the privacy terms on our support page.
TECH-STUFF
Q: What screen-resolution should I use?
A: At least 1024x768 or 1280x1024 for maximum enjoyment. 800x600 or even 640x480 is NOT recommended!
Q: I have a 56k modem. Is this recommended to surf on Budogirls?
A: Of course you can, but we strongly recommend a broadband internet connection. Our material is high quality! We do not compress our pictures/videos to the maximum.
Q: First help for tech trouble?

A:
1. Is java installed on your computer? If not, download it at http://www.java.com/en/download/windows_automatic.jsp or www.java.com

2. Cookies must be enabled

3.
A window "You are blocked" shows up! What is the problem? Ok. Does your internet provider give you a dynamic ip-adress that changes all the time you re-connect to the inernet? Wait a few hours and the problem will be solved automatically. If it is not solved within the next 6 hours, please email support.

If you have dynamic IP adresses try not to log in and off every five minutes, then this shall not be any problem at all.

4. Are you using a proxy? Our system automatically block known proxy servers. You are not allowed to sign up using anonymous proxys due to security reasons. Your information is secure with us so there is no need to use proxys!

Q: What web-browsers do you recommend?
A: All major and exotic browsers have been tested and can be recommended:
MSIE 4,5, 6 + 7beta, MOZILLA FIREFOX, NETSCAPE, OPERA, SAFARI and all LINUX Browsers.

GENERAL QUESTIONS
Q: I am a female and want to model for budogirls, how do I proceed?
A: Please go to contact us section and fill in the form for models.

Tell us a little bit about yourself. Add the "raw material" such as age, height and looks.

Do not forget to carefully describe your skills within the field of martial arts.

Important: Add high resolutions pictures of yourself in different profiles. We offer good opportunities for the right candidates. Our staff is pleasant to work with, serious and skilled within photography and video filming.

We are very active, so please, do not hesitate to write us from
ANYWHERE in the world.
Q: Where do I give feedback to the site?
A: You are welcome to give us positive and negative feedback through e-mailing us at staff@budogirls.com
CONTENT
Q: Are you also offering tournament photos/videos in the membersection?
A: Yes
Q: Is Budogirls.com updated on a regular basis?
A: Yes
Q: How can I watch your HD videoclips?

A: To enjoy our amazing 1024 x 576 pixels HD videoclips (filmed with SONY FX1) you need to have at least:

Windows XP
Windows Media Player 9 or 10 Series (click link to download it for free)
2.4 GHz processor or equivalent
384 MB of RAM
64 MB video card
1024 x 768 screen resolution
16-bit sound card
Speakers
Broadband Internet Connection

Our 'smaller' HD clips (640 x 360 pixels) however do require less machine power.

Q: I bought several photosets and videoclips from Budogirls in the past.
Do you post old stuff in the membersection as well?!
A: Yes, but we have tons of fresh material which will be posted mainly.
We additionally post old stuff at our section "Budogirls Classics". (in the membersection)
You will see, we will publish mainly new and fresh material but earlier content will be added piece by piece as well.
Q: Is there a Forum inside the membersection?
A: Yes! There is a forum inside member section. We had to move it back there due to legal reasons!
Q: Is Budogirls a clean site?

A: Yes. We are clean. We do not show nudity or bare body parts. We are totally clean and focused on girls in martiall arts, nothing else. This means: there is no sort of erotic content on the site whatsoever!

Q: Where are your DVD's? They seem to be gone...
A: Just surf to www.budogirls-store.com and you will find our brand new store filled with stuff from the past and new things!
SUPPORT